Shipping & Delivery Policy

At Utkrisht, we understand that wood-pressed oils are "live" products. From our wooden Ghani to your kitchen, we ensure that the oil remains cool, fresh, and securely packed.

1. Freshness Guarantee (Dispatch Timeline)

Unlike mass-produced oils that sit in warehouses for months, Utkrisht oils are often pressed in small batches.

  • Dispatch: Orders are typically dispatched within 24–48 hours of placement.

  • Freshness: We aim to ship oil that has been pressed within the last 15–30 days to ensure you get the highest nutrient value.

2. Specialized Secure Packaging

Oil is heavy and prone to leakage if handled roughly. We use industrial-grade, leak-proof sealing and multi-layer cushioning (corrugated boxes and eco-friendly fillers) to ensure your bottles reach you in perfect condition.

3. Shipping Charges & "Bulk Benefit"

Because oil is a heavy commodity, shipping costs are calculated based on weight.

  • Standard Shipping: Calculated at checkout based on your Pin Code.

  • Free Shipping: Enjoy FREE Delivery on all orders above ₹999.

  • Bulk Orders: For orders above 15kg, please Contact Us directly for specialized freight rates.

4. Delivery Timelines

  • Metros (Mumbai, Delhi, Bangalore, etc.): 3–5 Business Days.

  • Tier 2 & 3 Cities: 5–7 Business Days.

  • Remote Regions: 7–10 Business Days.

5. Tracking & Notifications

As soon as your order leaves our facility, you will receive a WhatsApp/Email notification with a live tracking link. You can monitor your health-pack every step of the way.

6. The "Zero-Leak" Guarantee

We take full responsibility for the transit. In the rare event of a leak or breakage:

  • Step 1: Do not accept the package if it is visibly leaking or the outer box is heavily soaked.

  • Step 2: If you discover damage after opening, take a clear photo/video of the bottle and the invoice.

  • Step 3: Email us at support@utkrishtoils.com or Chat with us on WhatsApp within 24 hours.

  • Our Promise: We will send a free replacement after verification.

7. Storage Tip Upon Delivery

Since our oils are 100% natural and contain no preservatives, we recommend storing them in a cool, dry place away from direct sunlight immediately after unboxing to maintain their shelf life.